Privacy Policy
Outright Fitness LLC (“Outright Fitness & Performance”)
Last Updated: February 4, 2025
At Outright Fitness & Performance, we respect the privacy of our users and the importance of the information they entrust to us. This Privacy Policy (the “Policy”) explains the types of information we may collect when you visit our website (OutrightFitness.com), how we may use and disclose that information, and how you can control your data.
By using our website or services, you agree to the policies and practices described in this Policy. Each time you visit OutrightFitness.com or use our services, you consent to our collection, use, and disclosure of the information you provide as described in this Policy.
Information We Collect
- Personal Information: Name, email address, phone number, age, and interest in services (collected via contact forms, newsletter sign-ups, and service inquiries).
- Automated Information: Our server logs may automatically collect information such as IP address, browser type, and time of visit. We also use tracking technologies like cookies and web beacons to understand user behavior.
- Advertising Data: We use tracking tools (Google Ads, Facebook Pixel, Meta Ads) to analyze website traffic and run retargeting ads.
Trainerize & App Data
If you use our Outright Fitness App, certain personal information, workout history, and training data are stored on Trainerize servers, not on our website.
Call & SMS Communications (Grasshopper)
We use Grasshopper to manage business calls and SMS messages. If you contact us via phone or text message:
- Your phone number and call/SMS details (e.g., date, time, duration) may be stored in Grasshopper’s system.
- We do not record phone calls, but Grasshopper may collect metadata for service quality and analytics.
- Messages and call logs are used only for customer support, appointment reminders, and service-related inquiries.
Grasshopper’s privacy practices can be reviewed in their Privacy Policy.
How We Use Collected Information
- Provide, improve, and customize our services.
- Send newsletters via Constant Contact (users are automatically added upon form submission or purchase but can unsubscribe anytime).
- Offer products and services that may be of interest.
- Process payments (we do not store payment data; all transactions are handled by Stripe and PayPal).
- Customize advertising and measure the effectiveness of our ads (Google Ads, Meta Ads).
- Manage your account and service preferences.
- Identify and protect against fraudulent transactions.
- Comply with legal requirements.
Third-Party Services & Sharing of Information
- Service Providers: Third-party services such as payment processors (Stripe, PayPal), SMS/call management (Grasshopper), and automation tools (Zapier).
- Advertising Partners: Google Ads, Meta Ads, and Facebook Pixel for retargeting and ad tracking.
- Email Marketing: Constant Contact for newsletters, service updates, educational content, and promotions.
- Legal & Safety Purposes: If required by law, fraud prevention, or to protect our users.
We do not sell, rent, or share personal information for marketing purposes without user consent.
Cookies & Tracking
We use cookies, web beacons, and tracking tools to enhance user experience and analyze traffic. These may be used to:
- Recognize return visitors.
- Save preferences for future visits.
- Provide targeted advertising (via Google Ads & Meta Ads).
Managing Cookies: You can manage cookies through your browser settings. However, disabling cookies may affect some website functionality.
User Choices & Data Deletion
You may choose to:
- Opt-out of promotional emails by clicking “unsubscribe” in our emails.
- Manage cookies via browser settings.
- Request data deletion by contacting us.
Security Measures
- Our website is hosted by WP Engine, which provides standard security measures.
- SSL encryption is used to protect user data.
- We do not use two-factor authentication (2FA) at this time.
Children’s Privacy
We do not knowingly collect personal data from children under 13. Parents or guardians must sign up athletes under 18 for our services.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage users to review their policies.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our website and services constitutes acceptance of the revised policy.
Contact Us
For any questions regarding this Privacy Policy, please contact:
Outright Fitness LLC
15508 Bratton Ln. Suite 625
Austin, Texas 78728
info@outrightfitness.com